There are times in life when everything falls into place nicely, and it becomes what we expect. There are other times when things seem to go wrong at every turn – mistakes are made, deadlines are missed and conflicts occur. It is in these moments we catch ourselves saying ‘nothing’ ever goes right! So how can we create a balance between the negative and positive?

I walked into a company’s training room recently where I would be delivering an afternoon workshop. The facilitator from the morning session was packing up and stopped to introduce himself. He then quickly went to slip on his suit jacket and asked, “How do I look?”

A client recently shared how impressed he was with the effort his team put into thinking through a new strategy for their business. He articulated how creative and committed they were to building out the best solution. I could feel his pride.